Many faces of outsourcing

Published April 3, 2014 | By Sunil Wattal

Here are a couple of articles in NYT on outsourcing.

1. Why cost is not the only factor which affects firms’ decision on whether to outsource or not (click here).

2. Why outsourcing needs to be carefully managed, or it can be a PR disaster (click here)

Also, here is my 2-cents on this debate which was aired on KYW 1060 radio (click here)