What have you learned in the classroom that you have leveraged in your internship? Please respond by commenting to this post.
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Out of the MIS classes I’ve taken, I’ve leveraged Cloud Architecture the most during my internship last summer. Since I was a part of the CORE (Cloud Operations Resilience Engineering) tech division, I spoke with a lot of software engineers and product managers who worked with Capital One’s software and tools they used related to the cloud. I was able to understand the lingo they used because of my experience from my classes and connect it back to why the organization does or used a specific feature. I would overhear conversations of why certain segments should switch to AWS because of X, Y, and Z—and it was really nice that I was able to follow along in conversations. Aside from my MIS classes, I’ve also leveraged what I’ve learned from the business communications class I took. In the class, I learned how to write professionally, present to an audience, and developed interpersonal skills that I used daily from crafting clear emails and summaries for leadership to speaking confidently in meetings with directors and teammates. I learned how to tailor my communication style depending on the audience, which was crucial for presenting findings from focus groups or coordinating large-scale events.
Out of the courses I’ve taken at Temple thus far, I leveraged UX and Web Service the most during my internship. As a Development and Testing Intern, my role consisted of editing and debugging code. I would work on both the frontend and backend, which is a focus of the MIS 3502 course, emphasizing full-stack development. Without that course, I would have struggled a lot in that role. As for UX, I utilized wireframes and usability testing when evaluating the application. This was especially helpful when redesigning and creating new pages.
Overall, I wouldn’t say there is a specific class that helped me the most as a Cybersecurity Analyst intern. The majority of the classes I have taken focus on attention to detail, and I would say that is the skill I leverage the most day to day. When working with certain client service accounts, it is crucial to make sure that they are placed in the correct groups, giving them the access they will need. I would also say I pay attention to detail when running batch files on servers, making sure that the correct files are in place before the file is executed, so the correct objects are created. Without attention to detail, I could create problems not only for myself, but for the company as a whole.
I would agree with Michael’s take on this discussion question. In my job, I haven’t used Lambda or anything like that. It’s a lot of data organization, business communication, and attention to detail. With E-Commerce, there is a lot of back of forth communication between my company and our clients. I am often tasked with making excel sheets that populate product, order, and customer information – like product image, product title, SKU, Shopify Link, Customer facing link. If I’m not extremely detail oriented while building these, the quality of the data is less than ideal.
One of the biggest advantages I brought into my internship was the foundation I built in my MIS and marketing coursework. A lot of the concepts I learned in class translated into how I approached my internship projects. For example, learning how to break down technical problems in Cloud Architecture made it easier for me to understand workflows and think logically through project requirements. When I worked on the blood-bank cooler tracking project, those classroom skills helped me. My marketing courses also played a big role. Concepts like user experience and storytelling helped me create materials such as graphics for the AI Literacy Summit at my company