What are the most important skills (business/technical) and people that you have discovered in your internship? Is there a skill that you didn’t have before but realize that you absolutely need? Is there a person that you discovered that you definitely want on your side (besides your boss of course)?
Hello everyone!
During my internship experience, which transitioned into a full-time role, I discovered how important adaptability and self-directed problem-solving are in a small organization where I had to wear many hats. In addition to office associates responsibilities, I also became responsible for IT-related tasks such as troubleshooting hardware, managing connectivity issues, and setting up systems like Zoho Desk and integrating it with Zoho CRM. One of the most valuable skills I developed was learning how to find answers independently through researching and experimentation, especially when documentation or online resources are limited.
A skill I did not initially have but now realize is essential is asking clarifying questions early instead of making assumptions. I learned this after assuming a document was not required without confirming, which created unnecessary extra work, though it was ultimately fixable. This experience taught me to ask questions upfront often can save time and prevent avoidable issues. In terms of people, I found that colleagues at a similar level or role are more approachable and understanding of the challenges of learning a new system. One teammate in particular made a strong impact by walking me through tools hands-on and encouraging me to try things myself, which greatly helped my learning.