Information Systems Integration – Tony Messina

Salesforce Reshuffles SaaS, PaaS in Internet of Things and AI

Salesforce enters and gains the main position in the artificial intelligence (AI)  and the Internet of Things (IoT) markets. Salesforce is promoting Software-as-a-Service (SaaS). They are adding a Platform-as-a-Service (PaaS) development layer into its SaaS applications. Their SaaS and the value of cloud are successful. Through adding a PaaS development layer to its Saas applications, customers can build their own software solutions to meet their business needs.  For example, according to Gartner, the global Saas market size will grow from $46.3 billion in 2017 to $75.7 billion in 2020 and for PaaS market, it will grow revenue from $7.2 billion in 2016 to $14.8 billion in 2020. Additionally,  Salesforce’s AI perspective has begun with WAVE analytics platform three years ago and released Einstein AI platform last year. Salesforce recently announced IoT Explorer Edition in order to develop IoT applications quickly. The new Salesforce IoT is based on its Saas platform and enables clients to turn device data directly into customer context. As a result, Salesforce’s new IoT Explorer improve the positioning of its IoT and AI capabilities. IoT Explorer can translate IoT data into its service cloud and other devices.

Do you think Salesforce IoT’s revolution can be a trend in the future IoT cloud services? How do think about Salesforce IoT is the best option for company’s Internet of Things?

Related Readings:

Salesforces IoT Strategy by Technewsworld

Salesforce Reshuffles SaaS, PaaS in Internet of Things and AI by Ecommerce times

Salesforce focuses on customer with new IoT cloud service by Internet of Things Institute

The Crystallization of Salesforce’s IoT Strategy by Ecommerce times

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