Are “smart hotels” a danger to privacy?
Imagine a hotel room that caters to your every demand just by simply asking. Marriott Hotels is creating smart hotel rooms that offer a wide variety of “smart” capabilities to enhance the experience of staying at one of their locations. The rooms respond to verbal commands and can perform functions such as open the drapes, turn on/off the lights, display personal chosen photos on the walls, and offer restaurant suggestions depending on your preference and mood. These rooms collect and store data to be analyzed and used to improve these smart rooms in the future. Allowing the rooms to utilize your personal data raises severe security concerns. While these rooms sound like a positive experience, they invade your personal privacy, such as knowing your exact current location through a connected smartphone. While Marriott states they have security measures in place to prevent the leak of customer information, the question arises, are these conveniences worth the risk?