Information Systems Integration – Tony Messina

The Surprising Secret Of Microsoft’s Financial Success

When you think of “IT” or “profit” what is the first thing that comes to mind ? Definitely not compassion!!

As surprising as it is, compassion is actually Microsoft’s secret to financial success. The company’s CEO Satya Nadella said in an interview with CBS Sunday Morning “ compassion is a crucial component of business. We are in the business of basically meeting unmet, unarticulated needs of customers, And there’s no way you’re going to be able to get that consistently right if you don’t have that deep sense of empathy, or being able to see what others are seeing.”

In a way that only a genius can think of, Nadella turned compassion into profit. He always entices his team members to be ethical, transparent, and honest. In a world where we think that all big organizations are corrupt, it is refreshing to have a big company like Microsoft have integrity but most importanly attribute their success to havinng integrity and compassion.

Are big corporations honestly ethical or they just project that image to the public? Is compassion that important in making the success of an IT company?

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Link to Article: https://www.forbes.com/sites/bruceweinstein/2018/02/26/the-surprising-secret-of-microsofts-financial-success/#14e90836468c

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