This week, Apple has been cited by the Attorney General of New York for failure to inform users about a glitch in the FaceTime app. The glitch could potentially allow a caller to listen in on the receiver’s end, even if they didn’t pick up the call. Apple is also being criticized for their slow response to the problem, and the incident has transpired into a massive consumer rights issue.
In the rush to have the latest and greatest product, something is going to suffer—security and functionality, in this case. Tech producers want to constantly push out updates to software, but the rushed process frequently causes issues of different scale. With this in mind, should makers of technology be subject to further guidelines regarding how their devices and applications handle user privacy? In Japan, for example, to prevent citizens from taking photos without consent, phones manufactured in Japan must make a “shutter” sound when a photo is taken.
As the world becomes increasingly digitized, we sacrifice privacy daily. For convenience, many seem willing to give up that privacy knowingly or unknowingly. With this in mind, on the user side, it is always a good idea to monitor and raise questions regarding anything that could be a potential security breach. The issue is two part in holding companies responsible for protecting user privacy, as well as personal verification that devices and their apps are secure.