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Information Systems Integration

Department of Management Information Systems, Temple University

INFORMATION SYSTEMS INTEGRATION

MIS 4596.004 ■ SPRING 2019 ■ MARIE-CHRISTINE MARTIN
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Microsoft’s moving Xbox ad was the best thing about the Super Bowl

February 4, 2019 2 Comments

The Superbowl is one of the most watched events in the United States every year. It attracts many viewers which companies take advantage of. Companies pay millions of dollars to advertise their products to the many viewers watching the Superbowl. One of the advertisements that stood out the most was the Microsoft advertisement for their Xbox Adaptive Controller.

Microsoft Adaptive Controller

Video games are a key aspect in a majority of kids/teenage lives. Many people including people with disabilities enjoy playing video games. However, it is a lot more tough for kids with disabilities to play video games and actually play at the level other kids are playing at due to mobility restrictions. Microsoft was able to design an adaptive controller to help gamers who lost an arm or born with disabilities. It was empathetic of Microsoft to consider other gamers that may not be able to use the current controllers due to the natural born disabilities. Kids will always be fans of games and making an adaptive controller will include other kids that are born with a disability and it will enhance the player’s ability to play the game.

 

Source: https://www.cnet.com/news/microsoft-moving-xbox-adaptive-controller-super-bowl-2019-adam-levine-maroon-5/

Video of advertisement: https://www.youtube.com/watch?v=_YISTzpLXCY&feature=youtu.be

 

The Dark Side of DNA Testing Services

February 4, 2019 Leave a Comment

Various services have emerged over the past few years, promising to decode the User’s DNA to provide genetic or genealogical information such as 23andMe or Ancestry.com. 

Double helix strand of DNA
A DNA strand

While these companies provide a novelty service, customers are required to accept a privacy terms agreement and submit a sample of their DNA to the companies. The access these companies have to a large database of DNA samples is incredibly valuable to law enforcement agencies and pharmaceutical companies worldwide, and bad actors aiming to access large swaths of private DNA information.

One company that provides the service, FamilyTreeDNA, has released a statement saying that it has “cooperated” with the FBI in several cases to identify suspected criminals or human remains. The implications this cooperation between private businesses and law enforcement agencies is huge, but the company so far has operated within the terms of its customer privacy agreement.

A good working relationship between companies like these, and law enforcement agencies, can solve previously unsolved criminal investigations but also has the potential of undercutting the privacy of users of the services. Companies should create guidelines and standard operating procedures for complying with government requests for information when handling sensitive customer information to protect the privacy of its users.

 

 

China’s Social Credit System And The Ethics Of How We Use New Technology

February 4, 2019 1 Comment

China has plans to implement a social credit system that would essentially rank its citizens as good or bad. This social credit system will inhibit bad citizens from doing things like booking travel throughout the country or make it impossible to get a loan until their scores improve. Your score is also able to be monitored by other citizens, enabling people to keep each other in check by reporting violations or acts of good. Companies are also able to contribute to a citizen’s social credit score by using their extensive backlogs of data. Things such as how long you play video games are tracked on company servers and can badly affect your score. Lastly, the government also obviously has ways to affect your score. Facial recognition and cameras that can identify you by the way you walk are planned to be used to affect your score. If these cameras see you doing bad acts in public, such as jaywalking, your score will again be negatively affected.

There are many problems that I have with this kind of system. The main issue that I have with it is that who defines what is good, and what is bad. Presumably, it’s the government, but why is their ideal being projected onto society. It will limit individuality, forcing people to conform in fear of repercussions. These new technologies have a lot of dangerous potentials that we need to, as a world, decide if we are comfortable with them being used like this.

Sources:

https://www.wired.co.uk/article/china-social-credit-system-explained

https://www.apnews.com/bf75dd1c26c947b7826d270a16e2658a

Virtual Reality Is Changing the Way We Look At Healthcare

February 4, 2019 Leave a Comment

Healthcare is an industry that is on the forefront of emerging technologies that provide ease of access to patients. With all of the recent upgrades to medical equipment that provide assistance to doctors and nurses during procedures, virtual reality is looking to make the experience for patients smoother and easier to access. 

 

The progress that virtual reality has had in the healthcare industry has been tremendous, and the impact it will have in the future will continue to grow. By 2017, Markets and Markets reported that the VR healthcare market had grown to $976 million from $525 million in 2012. And, according to Grand View Research, the VR and Augmented Reality (AR) healthcare industry will be $5.1 billion by 2025.  This is why VR Health, an Israeli based company, has teamed up with Oculus to implement virtual reality within hospitals across the United States, ranging from Stanford Sports Medicine to Mass General Hospital.

One of the main reasons why virtual reality has become popular in the healthcare industry is because it has allowed the patients to receive treatments or be able to conduct a full assessment with a doctor remotely. If a patient were to simply put on a VR device in the comfort of their home, they would be instantly be able to communicate with their doctor and avoid the hassle of waiting in line just for a check up. They could also conduct physical therapy on these devices as instructions will be sent on the screen and the patient will follow in suit. On the surface this sounds like a great idea but there are some instant concerns that enter my mind. The first one would be how the hospital would be able to monitor the security of patient’s information through the VR device, as well as comply with HIPPA standards. Another concern that entered my mind would be what kind of meeting with the doctor would this work with. Would this only work with normal checkups, or more specific meetings that need more attention in person. 

This technology can also expand beyond the hospital scene and into the distribution of pharmaceuticals as well. One of my assignments during my internship at AmerisourceBergen was to research more about virtual reality and how we could implement that into the network of pharmacies that partner with us. One idea that I came up with was to implement virtual reality into the consumption of medicine for patients who need more help with the process, or for individuals who have never done it before. They could place a virtual reality device in each pharmacy to demonstrate how that specific medicine that each person is receiving is administered correctly. This could increase drug adherence and provide guidance on how often the drug should be taken.

Virtual Reality is here for the future, and it has a direct impact in the healthcare industry. It’s going to be interesting to see where this heads in the future. 

 

Source: https://www.forbes.com/sites/jenniferhicks/2018/09/30/see-how-this-company-uses-virtual-reality-to-change-patient-healthcare/#3eabdd5b455e

Privacy Accessory Restricts Google Home From Always Listening

February 4, 2019 1 Comment

We hear it all the time: Google is always listening, and so is the government. They have our cameras, microphones, and our lives. Google is able to predict what content we want to see, and what advertisements we would be interested in. The government listens in on potential threats to other citizens (and probably more). Youtubers, such as Mitchollow, have even attempted to prove Google’s invasions on privacy. He has multiple videos showing Google using his microphone to pick up what ads to display to him. His first video involved dog toys. He checked multiple website with Google ads, and not a single ad had dog toys in them. He then started talking about dog toys for 2 minutes straight. The results were crazy, because he suddenly saw all these advertisements for dog toys. Plenty of people will find this harmless, but it definitely interesting to think about. Some companies know about this, and their aim is to restrict Google’s footprint.

FastCompany has created a “middle-man device” that is meant to stop Google in their tracks when it comes to always listening. The name is Project Alias, and it lays on top of Google Homes and restricts the ability to hear everything in a room. It uses constant low-noise sound that essentially block the Google device’s microphone until it is called upon. What makes this device even more special is the ability to create it at your house. It requires a Raspberry Pi machine, the ability to 3D print, and some GitHub software. This is the perfect device for somebody that wants the Google Home experience, but also want to keep Google away from their business.

 

Sources: https://9to5google.com/2019/01/14/google-home-project-alias/

Self-Driving Cars are Coming, But Not Without Challenges

February 4, 2019 1 Comment

Autonomous vehicles (AV) are set to be commonplace in the next decade, however they must overcome some significant hurdles before doing so. One interesting point is that currently, we assume that customers will own self-driving cars; what is more likely, however, is that transportation-as-a-service will be kicked into full gear with the launch of AV technology. Currently, the amount of people getting drivers’ licenses in every age group is declining, as services such as Lyft and Uber are becoming more popular. This may even mean that personal car ownership will be a thing of the past as AV technology gets implemented.  Moreover, effectively regulating AV technology is a major issue. In the past, there had been two fatal accidents that involved self-driving cars, and many senators in the U.S. believe that the technology is too risky and immature to be successfully implemented anytime soon. Also, there are concerns that humans will become too comfortable with the technology and rely on it past its capabilities. For example, when the airbag went mainstream in the 1990s, many people took this as a reason to not wear seat belts. 

However, there is no ignoring the potential benefits of AV technology. For example, approximately 1.3 million people die from car accidents each year, and 94% of the time it was due to human error. With refined, calculated AV technology, this number can significantly be decreased. These accidents cost an average of $500 billion worldwide each year, so a significant amount of money would be saved as well. While all the kinks of the technology will likely not be mainstream until a decade or so, motor companies are investing heavily to make it a reality. GM spent $581 million for further research, Ford invested $1 billion in the AI, and Tesla continues advanced development of the technology. 

Sources: https://www.forbes.com/sites/danielaraya/2019/01/29/the-challenges-with-regulating-self-driving-cars/?ss=ai-big-data#75285de4b260

https://www.mckinsey.com/industries/automotive-and-assembly/our-insights/self-driving-car-technology-when-will-the-robots-hit-the-road

Smartphone shipments are down

February 4, 2019 2 Comments

Major technology innovations are slowing down and it wasn’t as it used to be. In the past people are willing to trade in their smartphones as soon as a new one is release because that is the latest and greatest with an abundance of new features even though the price range is high. Nowadays smartphones has minimal feature improvements and are marketed at the same price value causing sales to go down. With Phones also getting better and sturdier than previous generations. A lot of companies are making phones with  more processing power and with larger memory capacity,  phones are useful longer, before they become little more than a paperweight. Due to new laws and regulations put in placed by our president, Apple has been one of the fews to be get the  hardest hit by declining sales. Apple suffer from an 11.5% drop in the fourth quarter even though the company has  released three new iPhone models. The company reported that  iPhone sales were down 3.2% making the sales in U.S. and China   the worst in smartphone history ever

 

 

 

 

 

 

 

 

 

Source: https://www.itworld.com/article/3337529/mobile-wireless/its-been-the-worst-year-ever-for-smartphone-shipments-heres-why.html 

The “Next Big Thing” is over for enterprise IT

February 4, 2019 Leave a Comment

Image result for datacenter picture to cloud

For years enterprise IT has been driven by the emergence of a new technology that changed business computing. Technology like laptops helped move computing from only at a cubicle into on the go productivity. Smartphones and tablets took this a step even further and have enabled users to work around the clock from virtually anywhere.Businesses have favored a disruptive technology, anything to revolutionize they way they were doing things. In recent years companies have shifted from large on premise data centers to cloud hosted solutions instead. Gartner Inc. predicted spending of 3.8 trillion in IT related spending in the year ahead, a 3.2% rise over last year. So where will this spending be if companies are shying away from the “next big thing”?

Research from Forrester Research said ” boundaries between IT and business-side decision-making are fading, “with much more powerful and fluid IT capabilities immersed in the very core of the business,””.  Companies are now investing more into how they can leverage the technology they bought in the last few years rather than spend on brand new tech.  Companies need to figure out how to get the most value out of the existing tools they have and start developing processes with IT in mind from the start. The view of IT as just a platform as which the business runs on is shifting to a view that IT is the engine behind the business. Because of this shift in mentality businesses are no longer seeking the on piece of technology that promises to change everything. 

Source: https://www.wsj.com/articles/no-more-next-big-thing-trade-group-says-11548887879

Remote Work is Going Through a Remodel

February 4, 2019 Leave a Comment

In today’s world it is not uncommon to have a business meeting over a video conferencing application such as WebEx or Skype for Business. The opportunity to use a video conferencing application to virtually join a meeting has rattled the way people work. More people than ever before are working remotely. These online video conferences are an efficient way to make sure meetings happen with people who are not in the office that particular time or day.

As great as they are, one important aspect is missing from a meeting with someone who is working remotely and that is face-to-face communication. It is hard to do many things through a video including demonstrate a product or method. Most times peoples’ video cameras are even turned off in a large conference call. It is just not the same as a meeting in person. This is exactly where virtual reality (VR) will come into play.

VR can be applied in many different ways, but it will have a huge impact on business telecommuting. It has the capability to submerge employees in a work space that allows interactions among co-workers in the simulated environment. It is far more effective than just a video conference call since all parties can get the face-to-face interaction that is missing from a standard conference call and can “meet” and interact in this virtual simulated space. It is still an expensive investment for companies to make, but considering the large amount of remote workers there are this may be an investment for many firms in the near future. The next time you meet with a remote co-worker you may be meeting in a virtual office so get your VR gear ready.

Source: https://www.forbes.com/sites/theyec/2019/02/01/three-exciting-applications-for-vr-technology-in-2019/#6b18d063204a

Source: https://www.computerworld.com/article/3174756/virtual-reality/vr-could-help-transform-remote-work.html

Apple’s Shutdown of Facebook’s and Google’s Internal Apps Sent a Strong Message

February 4, 2019 Leave a Comment

Perhaps with Apple’s focus on caring for the end user, it was no surprise that the company censure both Facebook and Google for violating its policies regarding data collection. Apple had made it clear that it only allows the collection of data that is directly related to the app. However, with ad networks and companies interested in your data as Facebook’s customers, Facebook would do everything in its power to extract as much data as possible. To achieve this, Facebook bypasses the Apple App Store and distributed an app called “Facebook Research App” directly to the users that sent back data such as “websites visited, messages sent, photos, videos, and more” (Hendrickson). The company market this app as a volunteer app that compensates $20 per user. Although Google had done the same thing using an app call Screenwise Meter, it did not seem to collect encrypted data.

Apple's iPhone privacy advertisement at CES 2019
The issue that Facebook and Google encountered is that, to avoid Apple strict data collection regulation, both companies had use special certificates to distribute apps to non-employees that were supposed to be company internal use only. In face of these violations, Apple had temporally shut down the internal apps of both companies. Although the shut down was lifted shortly and Apple had the right to do so, this action causes other companies to reevaluate Apple’s power over them. The most sensible approach would be to have two or more vendors to diminish the dependency and the alternative vendor that these companies can consider is android.
Many questions come to mind after dissecting these articles. Although Facebook had said that its app was volunteer only, did it not remember the last time the company got into trouble with the law over the data collection issue? Was it worth its reputation for Facebook to mine data from the limited number of people using the new app? Its reputation had already taken a hit and this new issue will perhaps entrench the image of Facebook as a data thief. While Apple and other vendors have the authority to intervene, I am unsure if Apple had thought through its action. What if other companies think that Apple is abusing its power and diverting their business to other vendors? What do you think Apple should have responded to Facebook’s and Google’s violations?

 

Source:

https://www.howtogeek.com/404090/did-apple-really-ban-facebook-and-googles-apps-why/

https://www.zdnet.com/article/apples-enterprise-app-war-with-facebook-google-could-aid-android-in-companies/

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