It follows an investigation by The Verge into working conditions and the mental health of employees working at an Arizona moderation center on behalf of the social network.
Cognizant also has workers in India, Europe and Latin America.It is believed its decision will result in around 6,000 job cuts.
The firm told the BBC: “We have determined that certain content work in our digital operations practice is not in line with our strategic vision for the company and we intend to exit this work over time. This work is largely focused on determining whether certain content violates client standards – and can involve objectionable materials.
“Our other content-related work will continue. In the meantime, we will honor our existing obligations to the small number of clients affected and will transition, over time, as those commitments begin to wind down. In some cases, that may happen over 2020, but some contracts may take longer.”
In response, Facebook’s Arun Chandra said: “We respect Cognizant’s decision to exit some of its content review services for social media platforms.
https://www.bbc.com/news/technology-50247540
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