This article outlines some of the biggest challenges providers are facing. One of the biggest divides from the survey results is who owns the responsibility. Is it the customer or is the cloud service provider. There is no one solution fits all, the answer is it depends on the situation. the article also laid out different aspects to consider when choosing a cloud service provider: physical security, compliance, etc.
Creating a responsibility matrix to highlight the roles and responsibilities prior to finalizing any contractual agreements is a great way to fall back onto once an incident has happened, roles and responsibilities are clearly defined.
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