What will be interesting is to actually discover how the scammers got access to the information of Ritz guest, the article does not disclose yet as investigations are still ongoing but it is quite interesting to know the outcome and how such personal information was obtained.
Scammers phoned guests to “confirm” their credit card details for reservations.
In a series of messages posted to Twitter dated August 15, the luxury hotel chain said that on August 12, the company was made aware of a “potential data breach within our food and beverage reservation system.”
The scammers phoned Ritz restaurant reservation holders with the “exact” details of their bookings, while requesting the confirmation of their payment card details.
The fraudsters, pretending to be Ritz employees, used call ID spoofing to appear to be from the hotel.
“We immediately launched an investigation to identify the cause of the breach, which is ongoing, to find out what happened, how and to prevent this from happening again,” the hotel chain says.
The UK’s Information Commissioner’s Office (ICO) has been informed of the security incident.
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