IT Intern, The Union League of Philadelphia (ULOP), Philadelphia, PA 19102(September 2018-August 2019)
After working at PHA, I was given the opportunity to work at the Union League. My duties ranged from monitoring computers using F-Secure, answering emails and working on projects. Some of the projects I was given was upgrading employee computers to Windows 10 and assembling a new office for our Banquets department. Our company also started to use Qlik in order to analyze data for departments. My coworker and I worked with our Qlik developer, learned the application’s dashboard and then taught the department managers the dashboard so they can analyze the data for future decisions.
IT Intern, Philadelphia Housing Authority (PHA), Philadelphia, PA 19145 (May 2018-August 2018)
I received this opportunity during the summer of 2018. As an IT intern, I work at the help desk at PHA. I take calls from employees and fix their issues with their computer. If I cannot fix the issue, I make a ticket about the employee and the PC and report it to the technicians so that they can go and work on the PC in person. If I am not doing that, image and capture computers in order to make them available to be given to those who work in PHA. I also authorize employee cards so that they can have access into buildings. After that I make an excel spreadsheet on those employees so I can record who I gave the cards to and give it to the technicians.
Barista, Starbucks, Philadelphia,PA 19106 (April 2017-September 2018)
I have been working at Starbucks as a barista since the beginning of April of 2017. This is arguably my hardest job that I’ve had to date. I had always thought working in the food industry would be easy, but I was completely wrong. Everyone has his or her own way of liking a drink, which is why Starbucks gives so many options to make drinks. Not only that, but I also have to work in a team so we could make the drinks in an organized and systematic way so we can serve drinks and food to customers quickly. My duties vary from working at the cash register, making drinks, warming food, cleaning the store, and most importantly, creating a positive environment for both customers and partners (Starbucks jargon for those who work for the company).
Out of the three retail/food jobs I worked, this one is the one that will help me the most in the future with jobs in the technology industry. My soft skills have improved tremendously, and I can connect with anyone if given enough time. Making complicated drinks made me realize everyone has a different taste and perspective, and I have to comply, be open and nonjudgmental on the customer’s choice.
Sales Associate, Uniqlo, Philadelphia, PA 19103 (June 2016-September 2016)
I received this job back in June of 2016. The most difficult part of this job was understanding how different each person’s body is built, which made it difficult to finding the perfect clothing. At Uniqlo, I greeted customers, organized the store throughout the day, and made displays of new seasonal clothing that would attract customers.
Sales Associate, Walgreens, Philadelphia,PA 19146 (December 2015-May 2016)
This was my first job; I received this on December of 2015. This was a hard transition for me because I was not used to working nine hours a day and then doing school work once I came home. I had to greet customers, help them find items in the store, worked at the cash register, replenished items in the store, worked at the printing station, and cleaned the store at the end of the day.