LinkedIn Learning: Salesforce Essential Training
- Title: Salesforce Essential Training
- Type of course: Technical Skills
- Name of sponsoring organization: Salesforce
- Details of the activity (e.g., where, when): Taught by Jamie Grettum, a Salesforce Trainer, who teaches you the basics of Salesforce features which is one the world’s top customer relationship management tools.
- What you learned: I learned what different key features meant in Salesforce and their functionality. Topics covered how to efficiently manage existing customers, leads, sales, and using Salesforce features to analyze sales data for reporting.
- How the activity relates to coursework or your career goals: This LinkedIn Learning relates to my career goals because Salesforce is one of the world’s top CRM tool used by many companies which will help prepare me for it’s use in any job setting.