Information Desk Attendant/ Building Manager
EXPERIENCE
Temple University Howard Gittis Student Center, Philadelphia, PA January 2024 – Present
Building Manager
- Prepared over 4,000 events per year by setting up furniture and technology across 164,000 meetings and event spaces
- Enforced necessary building-wide policies to over 2000 patrons daily.
- Responded to all other building service areas with technology, customer service, and procedural issues.
- Aided all students and visitors by providing directions and knowledge about not only the building but the whole 406-acre Temple University main campus.
Temple University Howard Gittis Student Center, Philadelphia, PA August 2024 – Present
Information Desk Attendant
- Manages the Student Center’s main atrium which serves 3,800 patrons daily
- Adapts to high-traffic periods with strong multitasking abilities to ensure that phone calls are answered with a positive and professional attitude, the lost and found is logged properly, and in-person visitors are taken care of.
- Coordinates the check-in of up to 17 vendors for the Vendor Table program as well as the drop off posters for the Poster Board display wall.
- Collaborates with a diverse team of Student Center staff members from other service areas to maintain a welcoming and inclusive environment for all community members.