Robert Ciccone

Major: BBA MIS
Graduation: January 2019


MIS Badge

Official Professional Achievement badge awarded by the Department of Management Information Systems

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Information about the organization (e.g., type, size, location, specific division/department in which you are employed)

Information Technology Assistant, 160 students, Fox School of Business, MIS department.

Job function (e.g., overall role, assigned tasks)

Trouble-shoot and help students to understand the technology they are working with. Students constantly reach out with issues they are having with assignments and other problems. It is my job to pinpoint the exact issue and make sure it is resolved so the student is keeping up with the class throughout the semester.

What you learned and how it relates to your major (e.g., describe what you learned from this internship in the context of specific courses).

I learned a lot about trouble-shooting while being an ITA for Information Systems in Organizations. I was constantly trying to solve problems without fully understanding why the student was having the issue. In terms of specific courses, I think this class helped immensely in MIS 3101 because I was able to pinpoint why my code was not working, which helped me to resolve the issue.

Professional Achievements

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