Experience
Aramark, Cadillac Grille, Food Runner January 2013-Present
- Expediting orders to cold side chefs
- Garnishing soups
- Delivering expedited food from the kitchen to patrons
- Prepping expo window and soup station
- Setting up all needed utensils, plates, condiments, etc.
- Placing inventory orders with manager
- Following health/safety/food codes
- Greeting guests
Zipcar, Member Services Associate May 2013-Present
- Luring prospective member sales
- Effectively responding to member concerns and requests via phone, email, and social media
- Evaluating relevant information to handle member issues and to respond promptly and professionally
- Working effectively with conjoining departments to manage key relationships
- Recommending and helping to develop ways to improve member experience
- Effectively projecting Zipcar brand at all times
Zipcar, Brand Ambassador January 2013-May 2013
- Setting up/breaking down of event spaces/props
- Informing consumers of services
- Interacting with potential customers
- Attending various events
- Answering questions about services
- Promoting brand
- Signing up Consumers for the service
- Performing administrative duties
New York Business Partners, Account Executive Intern June 2011-August 2011
- Account management
- Building customer relations
- Brand name recognition and acquisition
- Management training through direct marketing
Temple University Art Gallery (Temple Contemporary) January 2011-January 2012
Conversation Starter, Customer Service
- Assist customers with any inquiries on exhibit
- Inform customers on rules of gallery
- Follow opening/closing procedures
- Perform administrative duties: answering phones, directing calls, recording visitor attendance, etc.
Plattduetsche Park Restaurant March 2009 – August 2011
Server/Food Runner, Customer/Food Services
- Assist with catering duties for large events
- Bussing tables (watering, removing dishes, flipping tables, etc.)
- Taking orders
- Serving food/beverage
- Delivering orders
- Follow set-up/closing procedures
- Ensure adherence to all health/sanitation standards
Parkway Exterminating September 2009 – August 2010
Secretary, Customer Service
- Performed administrative duties including:
- Filing, mailing, answering phones, directing calls, copying, faxing, etc.
- Provided maintenance and order in the office’s flow of customer service