{"id":22,"date":"2024-09-12T21:16:01","date_gmt":"2024-09-13T01:16:01","guid":{"rendered":"https:\/\/community.mis.temple.edu\/sgirase\/blog\/points\/foh-trainer\/"},"modified":"2025-01-05T20:40:51","modified_gmt":"2025-01-06T01:40:51","slug":"foh-trainer","status":"publish","type":"points","link":"https:\/\/community.mis.temple.edu\/sgirase\/points\/foh-trainer\/","title":{"rendered":"FOH Trainer"},"content":{"rendered":"<p>As a FOH Trainer at Chipotle Mexican Grill from July 17th, 2022 to Oct 18th, 2024, I played a pivotal role in optimizing front-of-house operations and enhancing the overall customer experience. I trained and onboarded new team members, improving operational efficiency and reducing training time by 15% through structured learning modules and hands-on coaching. I streamlined customer service workflows, leading to faster order fulfillment and a 10% increase in customer satisfaction scores. Additionally, I implemented upselling techniques, effectively increasing average order values and driving overall sales growth. My ability to maintain high service standards in a fast-paced environment strengthened my expertise in team leadership, customer service management, and process optimization, all while fostering a positive and efficient workplace culture.<\/p>\n","protected":false},"author":30114,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22","points","type-points","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/community.mis.temple.edu\/sgirase\/wp-json\/wp\/v2\/points\/22","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/community.mis.temple.edu\/sgirase\/wp-json\/wp\/v2\/points"}],"about":[{"href":"https:\/\/community.mis.temple.edu\/sgirase\/wp-json\/wp\/v2\/types\/points"}],"author":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/sgirase\/wp-json\/wp\/v2\/users\/30114"}],"replies":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/sgirase\/wp-json\/wp\/v2\/comments?post=22"}],"version-history":[{"count":2,"href":"https:\/\/community.mis.temple.edu\/sgirase\/wp-json\/wp\/v2\/points\/22\/revisions"}],"predecessor-version":[{"id":31,"href":"https:\/\/community.mis.temple.edu\/sgirase\/wp-json\/wp\/v2\/points\/22\/revisions\/31"}],"wp:attachment":[{"href":"https:\/\/community.mis.temple.edu\/sgirase\/wp-json\/wp\/v2\/media?parent=22"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}