SmartFox Advanced Course
I completed the SmartFox Advanced course, where I deepened my understanding of customer relationship management, sales operations, and data-driven decision-making. The course focused on advanced CRM concepts, including lead and opportunity management, sales forecasting, pipeline analysis, and customer lifecycle strategy. Through hands-on exercises and real-world scenarios, I strengthened my ability to analyze customer data, optimize sales processes, and support cross-functional collaboration between sales, marketing, and customer success teams. The course emphasized practical application of CRM tools to improve efficiency, customer engagement, and overall business performance.