How do I change my assigned Guest name in the chat?
You can change your assigned name by clicking on the “edit” icon (a pencil) next to your name in the chat. This will allow you to change it. Remember, Talk it Out is meant to be anonymous, so please feel free to use your first name, but never your full name.
What do I do if I or someone I know requires immediate assistance?
You can visit our External Resources page to find immediate help resources and other resources that can help.
What do I do if I do not want to chat with another user anymore?
Please feel free to close the chat! We don’t want anyone to feel uncomfortable or judged because Talk It Out is supposed to be objective and constructive. If another user is being rude or otherwise inappropriate, please feel free to report them.
I want to help, but people don’t usually come to me for advice. What do I do?
Sometimes people aren’t looking for answers, just a third party to tell their story to. You can listen to other users’ challenges and help them process for themselves even if you can’t solve their problem. Nobody is expecting you to solve their problem, so do not feel pressured- we are all here to help each other as best we can.