{"id":8,"date":"2026-03-30T12:24:25","date_gmt":"2026-03-30T16:24:25","guid":{"rendered":"https:\/\/community.mis.temple.edu\/valeriaalbarouki\/blog\/points\/electronic-technician\/"},"modified":"2026-03-30T12:24:25","modified_gmt":"2026-03-30T16:24:25","slug":"electronic-technician","status":"publish","type":"points","link":"https:\/\/community.mis.temple.edu\/valeriaalbarouki\/points\/electronic-technician\/","title":{"rendered":"Electronic Technician"},"content":{"rendered":"<p data-start=\"101\" data-end=\"506\">During my work experience at Mobile Net, a retail and service-based business specializing in mobile devices and technical support in Philadelphia, PA, I worked in a customer-facing and technical support role assisting with daily operations. Mobile Net provides services including device sales, repairs, and troubleshooting, and I contributed to both the business and technical sides of the organization.<\/p>\n<p data-start=\"508\" data-end=\"1020\">In my role, I assisted customers with selecting mobile devices and accessories based on their needs, while also providing technical support for common hardware and software issues. I was responsible for troubleshooting device problems, setting up new phones, transferring data, and supporting basic repairs such as diagnosing damaged components and performing system resets. Additionally, I maintained accurate records of transactions, repairs, and inventory, ensuring efficient and organized store operations.<\/p>\n<p data-start=\"1022\" data-end=\"1344\">I also contributed to improving customer experience by clearly communicating technical information in an accessible way and resolving issues efficiently. Through hands-on experience, I developed strong problem-solving, communication, and customer relationship management skills while working in a fast-paced environment.<\/p>\n<p data-start=\"1346\" data-end=\"1752\">This experience strengthened my technical foundation and directly relates to my major in Management Information Systems, as I applied concepts related to information systems, data handling, and troubleshooting in real-world scenarios. It also deepened my interest in cybersecurity and cloud technologies by exposing me to device security, data protection, and system functionality in a practical setting.<\/p>\n","protected":false},"author":31345,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8","points","type-points","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/community.mis.temple.edu\/valeriaalbarouki\/wp-json\/wp\/v2\/points\/8","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/community.mis.temple.edu\/valeriaalbarouki\/wp-json\/wp\/v2\/points"}],"about":[{"href":"https:\/\/community.mis.temple.edu\/valeriaalbarouki\/wp-json\/wp\/v2\/types\/points"}],"author":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/valeriaalbarouki\/wp-json\/wp\/v2\/users\/31345"}],"replies":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/valeriaalbarouki\/wp-json\/wp\/v2\/comments?post=8"}],"version-history":[{"count":0,"href":"https:\/\/community.mis.temple.edu\/valeriaalbarouki\/wp-json\/wp\/v2\/points\/8\/revisions"}],"wp:attachment":[{"href":"https:\/\/community.mis.temple.edu\/valeriaalbarouki\/wp-json\/wp\/v2\/media?parent=8"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}