Ask the Expert: 5 Steps to Change the Culture of Your Organization
In the Ask the Expert webinar, Christie the VP Analyst for Gartner with through ways to change the culture of an organization. She starts with the most important aspect which is understanding the culture of the organization, you must understand your culture to make any kind of change for the better. She goes on with the explanation on how to understand the culture of an organization, purpose, rules, identity, safety, and measures all are factor in understanding the culture of an organization. After understand culture, there is define the culture, map the culture, operationalize the journey, measure culture change. All and all she went depth in this topic and she was able to answer some of our live questions in the Q and A.