Work Experiences
CHINA MERCHANTS BANK, Taiyuan, Shanxi June 2012 – August 2012
Assistant of Lobby Manager
- Provided customer service for 50+ customers per day, assisted them on filing the forms in order to complete their businesses.
- Provided sales support for investment manager in recommending proper financial products for various customers.
- Coordinated office and technical support like customers’ online banking issues.
NEW ORIENTAL, Taiyuan, Shanxi January 2011 – May 2011
English Teaching Assistant
- Provided assistance to English teacher in preparing daily classes and grade students’ essays.
- Contacted students’ parents via telephone once a week to reflect their performance on the class and answer parents’ questions.
- Conducted English activities such as English Corner and English Drama to improve students’ English skills.