Resume
Download: PDF
ZACHARY D. KLEIN tug94490@temple.edu 1739 Cecil B. Moore Ave | Philadelphia | PA | 19121 | 610.283.3952
EDUCATION: TEMPLE UNIVERSITY, Fox School of Business, Philadelphia, PA
Bachelor of Business Administration, Graduation: May 2021 Major: Management Information Systems| Total expected credits: 150 GPA: 3.0
ACTIVITIES: Member of Temple’s Association for Information Systems Mock Trial, Plymouth Whitemarsh High School, 2014-2015
Interact Volunteering, Plymouth Whitemarsh High School, 2014-2016 Ultimate Frisbee, Plymouth Whitemarsh High School, 2016-2017
EXPERIENCE:
INSTACART, King of Prussia, PA Summer 2019 In-Store Shopper
- Responsible for fulfilling accurate and timely online grocery orders at Wegmans through the instacart app.
- Consistently received positive feedback from customers’ performance reviews.
- Completed on time batches by choosing the most efficient routes.
MASTER CUTS LAWN CARE AND LANDSCAPE, Hellertown, PA Summer 2018
Administrative Support/Customer Service
- Assisted management with quotes, invoicing and collections.
- Strived to give excellent customer service to ensure repeat business with customers.
- Experience with handling stressful situations.
FROM THE BOOT, Ambler, PA Summer 2018
Runner/Expedite
- Held the responsibility of when ready, bringing the food out to the customers in a friendly and efficient manner to ensure a pleasant dining experience for all.
- Skilled at anticipating, identifying, and fulfilling guests needs and clarifying guests orders.
- Waited in the kitchen looking after the tickets that came in and making sure everything flowed smoothly throughout the night.
- Garnish certain dishes before being served to the customers.
- Closed at night putting away items and cleaning around the kitchen including the coffee machine, oven, and fridge.
BRITTINGHAM’S, Lafayette Hill, PA Summer 2017 Summer 2017
Busser
- Provided customer service for a 60-seat, fine dining restaurant specializing in an inventive take on the American menu.
- Cleaned all tables and when needed, brought food to customers.
- Replenished supplies and condiments at zoned serving stations, including assisting shift manager with large parties.
SESAME/ROCKWOOD DAY CAMP, Blue Bell, PA Summer 2015/2016 Lifeguard/Swim Instructor
- Watched over different pools filled with around 200 campers ranging from ages 3- 16 including the camp counselors.
- Had assigned camp bunks to work with over the summer to teach and improve their swimming skills.
- Cleaned and took care of the pool’s maintenance by vacuuming, checking chlorine levels, and covering/uncovering the pool.
SKILLS:
- Microsoft Excel (Intermediate)
- Multi-Instrumental Musician: Guitar, Piano, Bass, Ukulele, Drums, etc.
- 100% self taught