Swim Lane Process Flow
Develop a Swim lane process flow based on the Discount Auto Parts – Sales Order, located on the class web site. You may use one of the two Swim Lane templates (Excel / PowerPoint) also located on the site or other templates found on the internet.
Exercise: draw the sales process described in the sales order case
- Actors – Who are all of the people/departments involved?
- Actions – What are the steps they perform in the process?
- Sequence – Map the process in sequence using the swim lane method.
Please submit the assignment in hard copy form