Read Ch. 4, 5, and 8 of “The Adventures of an IT Leader” and write answers to the following questions in no more than 200 words (for all four questions, not for each).
- What is the funding mechanism for IT at IVK? What is a chargeback? (Ch. 4)
- What are the concepts of “Competes vs. Qualifiers” and IT Strategic Grid (Ch. 5)
- Why has Mr. John Cho’s request for IT security funding been being denied? (Ch. 8)
- Why had Mr. Davies, the former IVK CIO, had to set up a slush fund? How? (Ch. 8)
- What are the enterprise goal areas in VWoA’s “Next Round of Growth” (NRG)?
- Who participates in the decision processes to decide which project to fund at VWoA?
- What are the three investment types of IT projects?
- How much do you think Otis has spent in Otisline and e*Logistics? How can we justify such a large amount of investments?
- What are the business benefits of Otisline?
- Who provides the IT budget at IVK? On what basis do the business units at IVK pay for IT?
- Why had Mr. Davies, the former CIO, have to set up “slush funds”? How did he secure the slash funds?
- Why is Mr. John Cho requesting an immediate funding on IT security? Why has the request for IT security funding kept being denied?
- Do you know why there is no group assignment in this course?
- What are the examples of Prisoner’s Dilemma in our daily or business life?
- What does Maggie, Mr. Barton’s girlfriend/consultant, mean by “one neck in the noose”?
- How would you evaluate the IT funding process at VWoA? Is it better than the current process at IVK? How?
Read Otis Elevator case from the Harvard Business School coursepack and explain the following three points in no more than 200 words.
- What is the direction of Otis’ strategic move?
- Why is Otis trying to shift its strategic focus?
- How does e*Logistics support such a move?
- What is a competitive strategy? What is a sustainable competitive advantage?
- What does it mean by a bargaining power of buyers?
- If there are so many competitors in your industry or your market, what would you do to better compete with them?
- According to the case, which business is more profitable? Elevator manufacturing or service? Why?
- How often do you change your doctor? Why?
- Can you think of an example of bundle around us? Why do firms sell a bundle?
- What are the improvements in customer service from OTISLINE?
- What is BHAG (p. 5)? Why is this “quantum leap improvement” (p. 5) necessary?
- How were things going before e*Logistics? How now are things going after e*Logistics? What are the improvements from e*Logistics?
- What do they mean by “the management of information flows” (p. 8)? Why is it important?
Jeff Bezos Interview – The Daily Show (http://thedailyshow.cc.com/videos/baettl/jeff-bezos)
Historic Blockbuster – Onion News (http://www.dailymotion.com/video/x5o4oo_historic-blockbuster_news)
Unfriended – Facebook IPO – WSJ (http://www.youtube.com/watch?v=ehc-eatmQ2I)
Delta Airlines Glitch – The National (https://www.youtube.com/watch?v=_WA5JpH6aic)
IS in Action – Wal-Mart Supply Chain – CNBC (http://www.youtube.com/watch?v=SUe-tSabKag)
I am posting in-class discussion questions to help you prepare for class discussions and debates. The class slides will be posted after classes.
- Why do you think MIS 5302 is a required course for Fox GMBA?
- Amazon.com used to be an online retailer that sells stuff. Why did it start to make “stuff” in 2009?
- What happened to Target in Dec 2013?
- How likely is it that an IT disruption would happen to your company?
- Which industry or company can operate without functioning IT in 2017?
- Why do you hate your CIO or IT group at your company?
- If you were Mr. Jim Barton, would you take the CIO offer from Mr. Williams?
- Why did Mr. Davies warn Mr. Barton that he will not last more than a year?
- Should a CIO be chosen among technically-trained managers or business-background managers?
- Which skill is easier to learn? IT or Management?
- What does it mean by “IT management is about management”?
- What does it mean by “IT department is positioned to understand how the business works better than any other department”?
- Why does a business need a CIO? What are the roles of a CIO in business? What are the qualifications of a CIO?
Required Reading for a Reading Brief
- IT Adventures Ch. 1 and 2
- HBR – Investing in IT That Makes a Competitive Difference (https://hbr.org/2008/07/investing-in-the-it-that-makes-a-competitive-difference)
- CIO Magazine – We Mean Business (June/July 2016 issue) (http://www.cio.com/resources/110226/cio-role/cio-digital-magazine-june-july-2016)
Upon registration, a few articles are free at hbr.org and cio.com.
I hope everyone is enjoying the unseasonable but nice weather. My name is Min-Seok, and I will be teaching MIS 5302 in Spring 2017. I would like to wholeheartedly welcome you all to MIS 5302!
We will meet on Tuesday, March 21 at 1 pm at Alter Hall 745. Please find and read the syllabus below and be prepared with the textbook and the required materials.
• The Adventures of an IT Leader (Updated Edition) – https://www.amazon.com/Adventures-Leader-Updated-Preface-Authors-ebook/dp/B01BO6QMDW/
• Harvard Business Coursepack for MIS 5302 – http://cb.hbsp.harvard.edu/cbmp/access/61897822
I would like to learn about your accomplishments and experiences before we meet. Please connect with me at LinkedIn – https://www.linkedin.com/in/minspang
Once again, I’m very much excited to have you in MIS 5302. Please email me at firstname.lastname@example.org if you have any question. I’ll look forward to seeing you soon.
The Adventures of an IT Leader from Amazon.com – https://www.amazon.com/Adventures-Leader-Updated-Preface-Authors-ebook/dp/B01BO6QMDW/
Harvard Business Coursepack for MIS 5302 – http://cb.hbsp.harvard.edu/cbmp/access/61897822