Experience
Farmers Pride Inc. (dba Bell & Evans) June 2014-Present
Information Technology Support Specialist
Temple Men’s Basketball September 2012-May 2014
Manager
- Assisting with practices by performing duties such as: rebounding during drills, hydrating players, keeping statistics and staying after practice to work with a player.
- Working at the front desk taking phone calls for the coaching staff from other coaches, recruits and people of interest to the program. Scheduling appointments, directing guests to proper destinations within the facilities and sending/receiving mail sent to the program.
- Assisting in activities such as doing laundry (player gear), team meals before away game departure and helping to clean the practice facility.
- Working on the baseline at home games on occasion which includes: whipping the floor if any players fall, hydrating referees and rebounding before the game and at halftime.
Lebanon High School Technology Department, Lebanon PA Summers 2012-2013
Technology Assistant/Intern
- Assisting in upgrading network hardware through new network cable installments, MDF/Server connections, and Wireless Airport installments.
- Performing maintenance on current district technology through updates and cleaning hardware.
- Integrating new technology for classroom environments such as Smartboards, projectors, laptops and iPods/iPads through Apple Configurator software.
- Providing technical support to Mac and Apple equipment.
- Conduct district-wide inventory tracking projects for all technology in all district buildings and recording the data.
- Gaining experience through shadowing current full-time technology associates in the district help desk ticket system for technology troubleshooting and assisting in day-to-day troubleshooting issues
- Assisting in recycling and donation projects regarding outdated/unused technology.
- Conducting an enterprise-wide iPad distribution project for all 1200 high school students including: uploading proper district configuration files for enrollment, WIFI and restriction settings, adding all iPads to into the district inventory system, installation of Otter Box cases and storage.
- Heading any tasks related to Apple’s Global Service Exchange (GSX) with damaged inventory in terms of searching for the damaged device serial number registered in Apple’s system, selecting the best option for repairs to the device based on warranty and Apple Care dates, ordering the proper supplies for shipping, shipping the damaged devices and submitting the fixed or replaced device information with the secretary for inventory purposes.
Sunset Design and Landscaping, Lebanon PA May 2011 – August 2011
Landscaper, Apprentice
- Performed activities at the business location such as watering and nurturing flowers, weed-wacking, spraying weeds, mulching and assisting customers.
- Assisted experienced landscapers with deliveries, laying mulch or stone, cutting grass and picking up inventory for the shop.
- Hands-on experience with a skid loader and other typical landscaping tools.
Fairview Golf Course, Lebanon PA May 2009 – August 2010
Cart Staff and Course Maintenance
- Washed, cleaned, and put away carts that would come in after being used on the course.
- Picked and cleaned golf balls from the driving range.
- Collected trash around the course and at all 18 holes.
- Stocked drink coolers around the clubhouse.
- Assisted in setting up for tournaments.