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Prince Tea House, Philadelphia, PA

Server  – November 2019 – May 2021 

  • Provided customer services for a 60-seat diner specialized in French style tea and desserts
  • Conducted phone calls and ensure customer satisfaction such as answering questions for customers, generates a relaxing and safe environment
  • Managed catering events when needed, special seating arrangements and events
  • Analyzed financial accounts with cash register to match the daily profit with records in the system

Chinese Christian Church & Center

Mandarin TutorSeptember 2019 – present  

  • Prepared mandarin lessons in a 20-seat room for 10 students  
  • Ensured they have the knowledge to write Mandarin characters for their next year grade level 
  • Ensured they can recite classic Chinese poems while having a better understand of the concepts 

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