Experience
Prince Tea House, Philadelphia, PA
Server – November 2019 – May 2021
- Provided customer services for a 60-seat diner specialized in French style tea and desserts
- Conducted phone calls and ensure customer satisfaction such as answering questions for customers, generates a relaxing and safe environment
- Managed catering events when needed, special seating arrangements and events
- Analyzed financial accounts with cash register to match the daily profit with records in the system
Chinese Christian Church & Center
Mandarin Tutor – September 2019 – present
- Prepared mandarin lessons in a 20-seat room for 10 students
- Ensured they have the knowledge to write Mandarin characters for their next year grade level
- Ensured they can recite classic Chinese poems while having a better understand of the concepts
