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Interests
  • Ajax
  • App development
  • Application development
  • Application Programming Interface (APIs)
  • more...
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Experience

Apetek Computers, Philadelphia, PA

Computer Repair Technician | January 2021 – Present

  • Configure and provide technical support for PCs, tablets, and cell phones to ensure satisfaction of
    clients at a family-owned retailer of Information Technology services and products
  • Coordinate inventory of hardware used for repairs and reporting findings to management to maintain
    a smooth workflow
  • Diagnose and troubleshoot a variety of electronic devices using a wide range of tools and methods
  • Engage in virtual and in-person customer service to ensure satisfaction with each outcome

Sales Associate | August 2020 – Present

  • Consult with clients to evaluate technical issues and map out a solution
  • Perform routine check-ups on electronic devices and reporting any software or hardware related
    issues
  • Create a clean, welcoming store layout that allows ease of access to products listed for sale
  • Attend to any questions or concerns presented by customers regarding product specific details

 

Northeast Skate Zone, Philadelphia, PA

Skate Guard | July 2019 – Present

  • Monitor ice conditions at a facility containing two ice hockey rinks and notify management of any
    potential hazards
  • Distribute skates and walkers designed to assist first time skaters and ensure a safe experience
  • Maintain order by enforcing rink policies, keeping building clean, and assisting patrons having
    difficulty

 

Temple University, Philadelphia, Pennsylvania

Student Worker, Telecommunications | June 2019 – March 2020

  • Transported mail for Temple University’s Telecommunications department between campuses
  • Answered phone calls regarding questions about voice and data services used in campus facilities
  • Created tickets for customers to be completed by technicians possessing knowledge in network
    installations, troubleshooting outages, and testing circuits

 

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