Systems Analyst
- Helped facilitate the transition to a new back end system for all LEAF personnel
- Lead user testing groups involving members of all departments and walked them through the new back end leasing system
- Participated in meetings explaining the system status to each individual department, helping keep all parties informed and coordinating the path forwards
- Worked in 2 different Jira databases in order to track bugs and work with the programming team to rectify any issues with the new process
- Wrote user guides teaching users to operate within the new environment efficiently