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Christopher D. Rissmiller

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Experience

Veterans Benefits Administration, Philadelphia, PA  – Claims Assistant

May 2012 – Present

  • Provide support to veterans, spouses, and their representatives for pension claims residing in Eastern United States.
  • Create new claims folders and perform maintenance of existing claims folders.
  • Analyze claims and determine disposition of claims and if control action has been properly identified.
  • Develop and route evidence to appropriate locations in conjunction with claims.
  • Establish or update necessary control actions using automated systems and computer applications.
  • Provide administrative support and facilitated work flow between sections.
  • Perform data entry with expectation of complete accuracy with no supervision.
  • Mentor and advise two new claims assistants assigned by the supervisor.
  • Assist with the training of new claims assistants on a variety of platforms and issues when required by supervisor.

United States Army, Boston, MA – Interim Operations and Training NCO

  • Assigned to unit with the mission of Mass Casualty Decontamination and Reconnaissance.
  • Conducted research to develop company training plan, training schedules and training standards using appropriate regulations, field manuals, and technical manuals, and higher headquarters written guidance.
  • Prepared bi-weekly discussions for company training meetings.
  • Coordinated logistics for training events to include reserving training areas, lodging, meals, transportation and ammunition.
  • Generated and submitted Unit Status Reports (USR) to Army Reserve Command Headquarters monthly while unit was on alert for deployment.
  • Compiled company data and created power point presentations for monthly Battle Focus Readiness Review (BFRR) conducted during battalion staff meetings.
  • Completed weekly and short notice reports required by higher in the form of memorandums, Excel spread sheets, or PowerPoint presentations.
  • Created and instructed PowerPoint presentations on mandatory and mission essential classes to the company.
  • Interpreted army regulations, technical manuals, field manuals, and higher headquarters training guidance in accordance with required reports, training scenarios and individual circumstance.
  • Assisted administration personnel by creating soldier action packets and memorandums processed through the chain of command to include promotion, separation, and non-participant packets.
  • Scheduled soldiers for professional development and institutional training and coordinated lodging, transportation, and pay for those soldiers.
  • Provided instruction and guidance for soldiers applying for tuition assistance, GI Bill benefits, and the student loan repayment program.
  • Tracked and ensured over 100 soldiers completion of mandatory training, professional education, weapons qualification, physical fitness test, and other essential tasks.
  • Updated various programs reviewed by higher headquarters daily with required soldier and unit data to include Digital Training Management System (DTMS), Regional Level Application Software (RLAS), and Individual Training and Readiness System (ITRS).

United States Army, Bethlehem, PA – Detachment NCO / CBRN NCO

  • Assigned as Company’s CBRN (Chemical, Biological, Radiological, and Nuclear) NCO, duties included maintaining chemical/biological masks, CBRN protection equipment and other sensitive mission essential equipment.
  • Completed daily maintenance and continuously referenced technical manuals in order to conduct repairs on Biological Integrated Detection Systems (BIDS) assigned to the detachment.
  • Assigned as liaison to the Civilian Logistical Support (CLS) team which conducted required maintenance and specialty repairs.
  • Coordinated work orders for equipment and vehicles through local Area Maintenance Support Activity (AMSA) shops.
  • Managed $11 million of equipment and inventory.
  • Inventoried supplies and consumables and ordered necessary items within the allocated budget.
  • Conducted research to develop the detachment’s training plan and developed training standards for the company by utilizing appropriate regulations, field manuals, technical manuals, and higher headquarters written guidance.
  • Prepared discussions for weekly company staff meetings and biweekly discussions for platoon leadership meetings.
  • Interpreted army regulations and higher headquarters guidance for soldier and company issues and presented recommendations for possible courses of action to the commander.
  • Provided assistance to Unit Administrator on daily administrative and personnel actions to include completion of necessary forms and memorandums.
  • Provided instruction and guidance for soldiers applying for tuition assistance, GI Bill benefits, and the student loan repayment program.
  • Assigned as squad leader and assistant platoon sergeant of 30 soldiers. Responsibilities included updating soldiers’ records, completing performance reviews, scheduling soldiers for necessary military schools, ensuring soldiers complete various mandatory training requirements, and continuously updating contact rosters.
  • Assigned additional duty as physical security officer. Responsibilities included updating required memorandums, updating physical security standard operating procedures, maintaining proper key control, and general physical security of high value items and sensitive information in accordance with army regulations.

 

 

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