Work Experience
Company : DETOURS TOURING, Philadelphia, PA
Time Period: August 2013 – November 2013
Position: Manager
Responsibilities:
- Managed daily operations involving employees and day-to-day customers.
- Attended to all incoming communication from customers, such as phone calls and emails.
- Coordinated daily tour preparations, departure of tours, and arrival of tours.
Company: DETOURS TOURING, Philadelphia, PA
Time Period: April 2013 – November 2013
Position: Tour Guide
Responsibilities:
- Conducted Segway tours to groups ranging from one to eight people in size.
- Monitored the safety and well being of all individuals on the tour.
- Trained all of the riders on tour how to ride the Segway before giving them the tour.
Company: PENNSYLVANIA CAREER LINK, Philadelphia, PA
Time Period: March 2013 – May 2013
Position: Career Development Intern
Responsibilities:
- Provided assistance to visitors in the process of finding employment at a public career center.
- Supervised a group of adults varying from one to fifteen people in size.
- Aided adults with very low computer skills in filling out job applications and putting together a professional resume.
Company: B & W LAWN CARE, Sinking Spring, PA
Time Period: Summer 2011 & 2012
Position: Owner
Responsibilities:
- Managed, organized, and led all daily services and operations for personal landscaping business.
- Started with only mowing lawns, expanded business to mulching, tree/shrub trimming, and general lawn maintenance.
- Scheduled all business operations while managing an employee and keeping track of all income and expenses.
- More than doubled profit from 2011 to 2012 by increasing advertising and by word of mouth through customers.