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Tech Consultant / AV Support

  1. Job function (e.g., overall role, assigned tasks)

Diagnose and fix any technical problems that students, faculty and staff have with any organization distributed equipment, as well as diagnose and fix any problems professors and students have with classroom hardware. Handle the transportation of equipment from offices and set up new technology for new staff and faculty.

 

2. Examples of projects (e.g., list the projects you worked on and what you accomplished)

Multiple different technology calls as well as the setting up and imaging of copious laptops. PC\’s, printers and scanners.

3.What you learned and how it relates to your major (e.g., describe what you learned from this experience in the context of specific courses)

I’ve gotten experience the specific details that can be found when working tech support for an organization and school such as Temple University and the Fox School of Business. Along with learning how to handle irate clients who are in a rush, as well as more technically advances skills like how to image a computer, how to diagnose hardware problems and what different settings in the BIOS do.

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