Resume
FAISAL RAHMAN http://community.mis.temple.edu/frahman http://linkedin.com/in/faisalr89
2312 N Broad Street | Philadelphia | PA | 19132 484.478.4497/faisal.rahman@temple.edu
EDUCATION:
TEMPLE UNIVERSITY, Fox School of Business, Philadelphia, PA
Bachelor of Business Administration, Graduation: December 2017
MAJOR: Management Information Systems GPA: 2.11
Fall 2010 – Present
DELAWARE COUNTY COMMUNITY COLLEGE, Media, PA
Liberal Arts/No Major
Dean’s List: Fall 2014
Fall 2014 – Summer 2015
ACTIVITIES AND AWARDS:
- Member, Association of Information Systems September 2015 – Present
- National Honor Society; Distinguished Honor Rolls, Upper Darby High School
INFORMATION TECHNOLOGY SKILLS:
Hardware: PC Diagnostics/Repair, extensive knowledge of IT, hardware and gadgets
Software: VMWare/Virtualization, Microsoft Azure, Microsoft Office/Excel and Pivot Tables, Operating Systems including Windows, Windows Server, MacOS X, Linux/Unix, Active Directory, SQL, Apache Web Server/phpmyadmin; basics of Java and C++
Web Development: WordPress, Joomla, Drupal, phpBB, Squarespace, Wix; basics of HTML/CSS, PHP, JavaScript, Adobe Dreamweaver
Certifications: Certified Microsoft Office User Specialist (MOUS), 2005
EXPERIENCE:
UNIVERSITY OF PENNSYLVANIA, Philadelphia, PA October 2014 – January 2016
Local IT Support Provider (LSP/Tech Support)
- Provided technical support to faculty and students in Anthropology and History department
- Assisted supervisor with PC repairs and troubleshooting with computer hardware, Windows/Mac OSX upgrades, software issues and diagnostics; backups of computer hard drives and hard drive recovery
TEMPLE UNIVERSITY, Philadelphia, PA September 2011 – December 2012
Fox Computer Services Junior Student Tech Consultant
- Provided technical support to faculty and students in the Fox Business School
- Assisted Senior Tech Consultants with computer hardware repairs; software issues and diagnostics; PC imaging for workstations; helped troubleshoot and repair laptops/desktops for students and faculty
KAZI M. ISLAM M.D. PEDIATRICS, Upper Darby, PA September 2010 – March 2015
IT Manager
- Maintained central server and 12 workstations and kept them up to speed with latest updates
- Oversaw workstation repairs, PC tune-ups, virus/spyware removal and networking setup and maintenance for Medisoft Clinical software
EBAY, Upper Darby, PA/Online September 2002 – July 2008
E-Commerce/Entrepreneur
- Sold video games, computer parts, computers and electronics in over eBay 200 auctions
- Built custom made computers as per client specifications, assembled and shipped over 30 computers
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