Tech Support scams is a combination of social engineering and malware. Once the user’s computer is infected with the initial malware that typically alerts the user that computer is infected with a virus. It urges the user to either install a anti-virus software, which of course is another malware, or to contact a tech support hotline – a number that charges by the minute. According the report, Microsoft claimed that victims has lost over $15 Billion to these scammers.
Ways to protect yourself:
- Keep your computer patched up and up-to-date
- Use anti-virus/malware software
- Contact with Tech support should go through official channels
Article : http://www.infosecurity-magazine.com/news/tech-support-scams-put-uk-users-at/