Experience
Cousins Supermarket Philadelphia, PA Cashier/Supervisor Oct 2016 to Aug 2017
- Process customer payments by cash, debit, credit card, and EBT.
- Understanding of counting the money in the register at the beginning and end of the shift.
- Supervised baggers and other cashiers and assisted customers with finding items.
- Created bagger & cashier schedules
Cousins Supermarket Philadelphia, PA Customer Service Sep 2017 to Jan 2019
- Resolved customer concerns while maintaining a calm attitude during challenging circumstances
- Greeted customers warmly and served approximately 40 customers daily.
- Total customer products and accept payments
- Proven ability to answer customers’ questions and give information regarding products and aisle locations in an exact and customer-friendly manner.
- Demonstrated interest in customers by carefully listening to their key concerns and resolving their problems
Cousins Supermarket Philadelphia, PA Assistant Front-End Manager Feb 2019 to Jan 2020
- Ability to give Cashiers voids when needed
- Gave the “Okay” to accept a WIC check and proceed to sign it
- Managed over cashiers and baggers
- Show all customers attention and greet them with an excellent attitude
- Gave customers a reason to return
T-Mobile Philadelphia, PA Mobile Associate Jan 2020 to December 2021
- Greet each customer who walks
- Ability to hit sales quota while still guaranteeing customer satisfaction
- Consistently seeling $10,000 in gross profit each month
- Demonstrate use of electronics and technology
- Maintain knowledge of sales and promotions
- Assist in coaching peers
T-Mobile Philadelphia, PA Retail Associate Manager Jan 2022 to Present
- Demonstrate ability to train peers
- One on one conversations with employees on goals and needs
- Able to lead the way and have the team follow behind
- Still focus and hit all sales quotas
- Growth in customer relationships