Experience
Commercial Lines Intern at ECBM Insurance Brokers and Consultants
May 2018-August 2018
- Trained new hires on the company processes, software, and database
- Assisted head of IT in preparation for relocation to new office
- Communicated with carriers and clients to maintain customer satisfaction
- Worked extensively reviewing and analyzing insurance policies, especially for creating loss summaries and renewal surveys
- Assisted in creating policy proposals, binders, renewal applications, premium financing quote indications, and certificates of insurance for new and existing clients
Administrative Assistant at Elevator Construction and Repair
June 2015 – September 2017
- Assisted in automatization of maintenance schedules, billing, and payroll for a small local business in the billing and accounting department
- Involved in daily clerical work such as filing data, answering phone calls, etc.
- Helped schedule meetings and appointments for senior staff
- Increased efficiency of routine tasks by instructing senior staff on Microsoft Excel