Final exam and final course grades are now posted in your grade book. 

Good luck with your other exams and have a great holiday!

Professor Thomas

Here is the class capture link from yesterday:

http://tucapture.fox.temple.edu/Mediasite/Play/709a6d06a1e64105b19df40debbeaaf61d

It was a very short session, which I expected. If students have more questions or need more review tips, feel free to send them my way.

Thanks,

Kasey

Answers to the Exam #3 Prep Mini-Case available below.  

mini-case-review-answer-key

We’ll review in class as well tomorrow.

Hi everyone!

The final exam review session will be on Monday, December 5th, in Alter 603 at 3:00pm. It will be Q&A, and there will be class capture. Please tell your students that if they cannot come, they can send me their questions beforehand, and I will answer them at the review session so that they can watch the answer on class capture.

Thanks,

Kasey

See below note from Marlea:

I will be holding office hours to assist with Learn IT #5, which is due Wednesday 11/30. My office hours are as follows:

Monday, 11/28 from 10:00 am-11:45 am in Alter 236D
Wednesday, 11/30 from 10:00 am-12:00 pm in Alter 236D

Best,
Marlea Tremper

Why does my business need a CRM system?

http://www.sharepointcrmtemplate.com/blog/why-does-my-business-need-a-crm-system/

• The process of CRM is conducted naturally by every business.
• A formal CRM tool provides a central platform for the evolution of internal processes that ensure the business operates at optimum efficiency.
• CRM software is a tool that should provide the structure necessary to connect the majority of customer “touchpoint”
• Every organization can take advantage of a CRM software solution in order to enhance their strategic  position.
• Reasons to invest in CRM software will vary depending on the specific needs, size and type of business.

Hi everyone!

Here is the class capture link from today’s review session:

http://tucapture.fox.temple.edu/Mediasite/Play/993435c1cb60495b91b8c158e3104e791d

Please let me know if you have more questions that did not get answered. I’ll be having additional office hours this Friday from 9:00-10:30 AM in Alter 236D, so feel free to stop by! (I’ll also be having my Thursday office hours, as usual)

Kasey

—
Kasey Brown
Temple University, Class of 2018
Fox School of Business, Honors Program
BBA Management Information Systems
Diamond Peer Teacher, Information Systems in Organizations
kasey.brown@temple.edu