Learning salesforce gives me the opportunity to learn the automation and function of Customer relationship management systems. Salesforce allows you to store information and details about customers. Salesforce is a great CRM platform to learn about your customers and get an edge over competitors.
A circle is the starting and ending of an event in the process, A rectangle diagram represents an activity in the process. A diamond represents a decision that must be made. Arrows indicate the flow of the process. A cylinder represents stored data. Actors have specific roles in the company that handles different assignments. Looking at the diagram the first issue that stood up to me was the shape being a rectangle, it should be a circle. The second issue is that labels don’t have who does what and when. The third issue is it says john smith stock manager, there should be no John Smith. And finally, the fourth issue is using the wrong shapes in the wrong order. Swim lanes allow for process steps to be specifically set t with the roles of the actors who are performing the activities to help to identify transitions of control or information.
Hey, Ivan. I definetely agree with your point that salesforce gives you an edge over competitors because it’s so easy to navigate and use and I don’t see any reason why most companies won’t use it.