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Digital Systems

Department of Management Information Systems, Temple University

Digital Systems

MIS 2101.730 ■ Spring 2023 ■ Steven E. Sclarow, AIA
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Increasing problem of AI in hiring process (2a Question)

Sahid Kapadia - February 25, 2023 1 Comment

After watching the Bloomberg video about how AI affects people when it comes to finding a job, I realized how important of an issue this is, which I’m willing to bet the overwhelming majority of people are probably unaware of. Even I was unaware of AI’s increasing role in the job application process. 99% of Fortune 100 companies use AI in hiring processes. That’s crazy. On the one hand, I understand some of the clear benefits of using technology, and, more specifically, using AI helps companies. It saves money, saves time, streamlines the process, makes it easier to keep track of everything, and, in general, it makes the hiring process much more efficient, but there are some clear downsides too. For example, one type of AI is machine learning, which means uploading a bunch of past data to let the technology learn and recognize patterns. This process essentially involves little to no interaction with humans. Unfortunately, AI can be biased using this process based on the simplest things like your name and what kind of vocabulary you use on your Resume. This could lead to your Resume being declined by AI even before someone saw it in the HR Department. That’s ridiculous, in my opinion. Another big concern is privacy and the violation of anti-discrimination laws. What do you think we should do to solve this problem? We need some sort of government regulations in place on the local, state, or federal level.

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Comments

  1. Isel Sainte says

    February 28, 2023 at 11:01 pm

    It is ridiculous that an AI can decline someone before someone in HR can see it. I say that because I am a Recruiter, and it happens. Our system has automatically declined, and it generates a letter with my contact information. Sometimes people do contact me asking questions like why and 1 time someone turned out to be a qualified candidate and hired and I would have never known because their resume-building skills were poor.

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Tarisha Sarker - Diamond Peer

Email: tarisha.sarker@temple.edu
Office Hours: Monday, 3-5 PM
Zoom Link: https://temple.zoom.us/j/91454347337

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Steven E. Sclarow, AIA

Email: sclarow@temple.edu
Office Hours Availability: M | W, 9:30 - 10:30 AM, or by appointment. Please email me if you need to schedule an appointment outside of my normal office hours.
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