Salesforce is a great tool to deliver cloud-based products and is used by many businesses in various industries. I believe we’re learning how to use it in order to exercise these skills in the future. It also looks good to future employers that we are knowledgeable in a platform that is actively used and sometimes has a learning curve for beginners. By creating a database, we have a central place to store information for use across multiple devices. I really like the diagram included because I think it helps visualize how helpful Salesforce can be across multiple topics.
In swim diagrams, we use circles to represent where the process starts or ends, rectangles to indicate activities in the process, diamonds to represent decisions made in the process, and cylinders to represent stored data. The “actors” represent roles that play essential parts in the process—they do not specific names but rather are used as placeholders. When we process map, it helps visualize a system’s process in a way that is easier for the view to understand quickly. It also helps identify problems along the way in the process.
Hi Sophie, thanks for your response! I want to zoom into what you said about learning curve. Did you find that your learning curve was that steep with Salesforce? I personally found the platform very easy to use and get acclimated to, and I was able to easily predict the steps of the Max Labs. However, I found that the Max Labs were almost too details – I don’t think I could reproduce any of the work I did without the help of directions. I didn’t think Max Labs were too effective in actually teaching us a platform that is fairly inuitive.