Discussion 1b Process mapping and Swim lanes

Process Mapping and Swimland diagrams are important to any organization because this is a great way to keep track of what people are doing within the organization. Swim lanes lay out who did what and when they did it, which is important because it keeps everything organized and easy to understand. Within swim lanes there are different shapes that represent things that are happening in the swim lane. A circle represents the beginning and ending of a process that was completed. Next we have a rectangle which is what we use to show an action that was taken within the process. A diamond shape represents a decision that was made which can lead to different outcomes, an example could be true or false, or yes or no. The arrows are used to show the flow of each action/decision within the process. A cylinder will represent all the data that is stored from the process. It’s also important to talk about actors, these are used to identify the jobs/roles functions within a swim lane. Using swim lanes and process mapping allows you to have a visual reference of the workflow within your organization. It’s important to remember that all the steps that have been taken should be included in the swim lane, this ensures that nothing is missed which can cause some confusion down the line. My question to my classmates is when creating a swim lane have you ever felt that you added more information than was needed?