Let’s talk about Salesforce!! – 2A

Salesforce is a great platform to deliver cloud-based system products. It is a technology that enables organizations to work faster, smarter, and more efficiently. It enables and enhances businesses by easily managing client data. It is a great resource to use for account management, creating pipelines for sales metrics, and communicating with your team all on one platform. Through learning more about Salesforce from our lab assignments I can see how beneficial the tool can be for businesses. I have a better understanding of how different industries would apply a system like Salesforce to their organization. As a business professional, I’ve used Dynamics 365 but can see how the Salesforce CRM tool is more seamless. It is a better automation process for keeping up to date with customers through email outreach and prospecting. It is also great for collaborating with management and peers to hit sales goals. I love the ability to learn how to build business insights and more accurate reporting/forecasting. It also increases your business data integrity by reducing errors in your business process and removing duplicate data.