I believe Salesforce is extremely important to learn right now, and I think we are learning it because it is the next step of integrating technology into the workplace. Salesforce CRM has an incredible discovery, and is listed as one of the best/ most profitable places to work. A lot of my peers use Salesforce everyday at work. The benefits of creating a database on salesforce is that you are able to personalize it how it best suits you. There may be data that is more valuable than others, and with salesforce you are able to prioritize the information you are looking for.
The symbols of a swim lane consist of:
Circle: Indicates the beginning and end
Rectangle: an activity in progress
Diamond: decision that must be made
Arrow: Flow
Cylinder: Stored Data
Actors: are the people/departments that handle the different tasks
Process mapping is some form of graphic used to plan out a process step by step, showing the flow of completing a designated task. For the swim diagram provided I noticed the first problem 1.) Diagram does not start with a circle 2.) once it gets to Stock Manager, there is no option for if the product is out of stock 3.) For the deliver task it is represented with a cylinder that is supposed to represent stored data and 4.) the finish is also not represented with a circle! The ultimate benefit of a swim lane is the itemization of the steps in the process. It can help you have a better understanding of where potential problems may be, and you can have a birds eye view of the processes.
Reader Interactions
Comments
Leave a Reply
You must be logged in to post a comment.
Hey, Robert. I liked how your post was written in a way that most people who reads it can understand it and increase their knowledge.