Stephen Salvia

Develop a Swim lane process flow based on the Discount Auto Parts – Sales Order, located on the class web site. You may use one of the two Swim Lane templates  (Excel / PowerPoint) also located on the site or other templates found on the internet.

Exercise: draw the sales process described in the sales order case

• Actors – Who are all of the people/departments involved?
• Actions – What are the steps they perform in the process?
• Sequence – Map the process in sequence using the swim lane method.

Please submit the assignment in hard copy form

Team Assignment:

Prepare initial (draft) Team Project Scope documents based on the selected problem statements that was review at the end of the previous class.  Please turn in a hard copy at the end of next class and be prepared to review with me.

You may use the same scope document template, located on the website, that was used for the individual case assignment.