Online discussion questions – Apr 13
- What should be among the preventative measures for a failure due to personal devices?
- From IT Adventures Ch. 17, What is Mr. Williams’ point with respect to his poker analogy? What is Mr. Barton’s point with respect to his risk escalator analogy?
- Did Mr. Williams make a right call by doing nothing?
- Any other trade-off situation in risk and security management?
In-class discussion questions for Apr 15
We will discuss these questions on Wed, Apr 15. Do not post comments on this.
- What is eChoupal? With eChoupal, what is ITC trying to accomplish?
- How did the old supply chain of soybean work? Who are the losers and the winners?
- What are the “choke points” in the old supply chain of soybean?
- What are the benefits of eChoupal to farmers?
- What is the other information from eChoupal to farmers?
- Is ITC a charity? Why is it concerned about farmers’ lives and well-being?
Week 13 – ITC eChoupal Case – Brief Guidelines
Due by Wednesday, April 15, 10AM
- Why was the supply chain for soybean so inefficient and how does eChoupal change it?
- What kind of information does eChoupal provide to farmers?
- What are the benefits of eChoupal to farmers and ITC?
Your brief may not cover page 11-16, but please DO NOT SKIP to read them.
Online discussion questions – Apr 10
- How would you compare CareGroup’s response to the network collapse to IVK’s?
- In what respect did CareGroup do a better job than IVK did in managing the crisis?
- Why is leadership important in crisis management?
- In crisis management, why is support from a CEO and other executives important?
In-class discussion questions for Apr 13
We will discuss these questions on Mon, Apr 13. Do not pose comments on this.
- What kind of a disaster situation can we think of at a database? What should be among the preventative measures for a database failure?
- What kind of a disaster situation can we think of from personal devices? What should be among the preventative measures for them?
- With rigorous security procedures and policies, we would lose what?
- How much would it cost for CareGroup to implement all the 10 lessons?
- Why has Mr. Williams decided to do nothing and not to disclose the incident? What was his thinking?
Week 12 – IT Risk Management (II) – class slides and videos (UPDATED)
Air France Flight 447 – ABC Nightline (https://www.youtube.com/watch?v=ZFyrTUN5_as)
CIO Spotlight – John Halamka – Healthcare IT News (https://www.youtube.com/watch?v=N-UrOYYTQPY)
Electronic Medical Records – NHPTV (http://video.nhptv.org/video/2200247447/)
Electronic Prescribing System – YouTube (http://www.youtube.com/watch?v=967Qkgjoazo)
Inside the Heathcare.gov Trauma Team – MSNBC (http://www.msnbc.com/the-last-word/watch/inside-the-trauma-team-that-saved-obamacare-173998659571)
Extended Office Hours for Homework #2 – Monday, Apr 13, 1-4:30pm
I will have extended office hours for Homework #2 on Monday, April 16 between 1 and 4:30pm. Please drop by.
Online discussion questions – Apr 8
- Any other IT failure that could make a life-and-death situation?
- If you are Mr. Halamka and do not know the cause of network collapse, how would you figure out what is happening?
- Any other IT systems that hospitals depend on?
In-class discussion questions for Apr 10
We will discuss these questions on Fri, Apr 10. Do not pose comments on this.
- How could manage to recover from its network collapse so fast (in jCareGroup ust 3 and ½ days) with no fatality?
- In what respect did CareGroup do a better job than IVK did in managing the crisis?
- What were the decisive, crucial decisions that Mr. Halamka, CIO, had made in the midst of the crisis?
- How would you evaluate the 10 lessons learned?
- The 10 lessons learned mostly center around the network. Are there any other IT resources that warrant similar attention, control, and management for a company to prevent a collapse?
- What kind of a disaster situation can we think of at a data center? What should be among the preventative measures for a data center failure?
- What kind of a disaster situation can we think of at a database? What should be among the preventative measures for a database failure?
In-class discussion questions for Apr 8
We will discuss these questions on Wed, Apr 8. Do not post comments on this.
- What happened in Caregroup?
- What does it mean by “the network collapse?” (p. 5)
- Why and how could a failure in hospital IT systems kill a patient?
- What caused the network collapse at CareGroup in 2002?
- How on earth could one software program instigate the collapse of the whole network?
- What were the compounding factors in this incident? What exacerbated it?
- What had made CareGroup’s network so complex and vulnerable to a complete failure?
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