As we just did a case analysis on Tesla and the innovation it brought to the automative industry. Chatbots a computer program designed to simulate conversation with human users, especially over the Internet. In this article They talked about 4 different innovative ideas that could change the industry. The first is Taxi booking, as we use Uber and Lyft more and more this technology can become very reliable on chatbots. With chatbots we would no longer need to use the apps to reroute trips or contact the driver that may not speak the same language as you. These two problems addressed are the exact problems I run into every time I use these apps. Another application chatbots could be used for is, car diagnosis. The article stated that the car would now communicate with you if there is anything wrong with the car, not matter how small it is. I see this as the biggest upside to this technology. No more looking at those lights on your dashboard and having no idea what that means. The last application chatbots would be useful for is autonomous cars (self-driving cars). These applications would include choosing better traffic routes and ensuring safety routes.
Do you guys think this technology could change the automative industry or could be a safety concern?
Drew A Holt says
I think having chatbots connected to your car could be a great help in maintaining your vehicle. I, personally, do not have much experience with fixing or maintaining cars so when I think something is wrong, I have to find someone who knows a bit more. Connecting a chat bot to your vehicle could remind you that you need an oil change, that you need to put air in your tires, or let you know of a mechanical issue before the car malfunctions on the highway. All of these can help you keep your car in perfect working condition which would hopefully lead to fewer accidents on the roads. I hope to see a chatbot in my car soon!
Mojahed Ibrahim says
Having chatbots in the automotive industry would be a huge game changer and come with an extensive amount of benefits. Having the ability to possible have a conversation with your car to figure out whats wrong with it would by itself be worth it to me. Just like many people I am not too sure about whats wrong with my car sometimes and taking it to the auto-shop , they could literally say anything and I would literally need to debate internally before accepting my cars fate. So imagine the possibility that when the mechanic tells me my car needs a new anti-gravity mechanism that my car would reply ” just replace the brakes buddy that’s all i need” so in their right mind would see that as a benefit. I believe the addition of chatbots would open more doors to possibilities of course with some negatives , but ultimately life changing effects.
Vincent A Ronzano says
I love the idea of basically having the car tell you exactly what is wrong with it, if anything is wrong at all. This will help people to know exactly what is wrong with their car and they will know as soon as it happens, so they can get ahead of it before it potentially causes more damage. I think this chatbot will definitely be the most useful and helpful in maintaining vehicles and in turn making them last longer for their owners. I especially like it because I personally do not trust any mechanics because they could tell me something needs fixing when it actually is perfectly fine. The car will know if something needs to be fixed and could potentially tell you if it is an emergency to get it fixed as soon as possible or not. Therefore, this feature could help prevent many people from getting ripped off by their mechanics. I would pay extra money to see this specific feature in my car because it could definitely save me time and money in the long run.
Alexander M Dimuzio says
This is a pretty awesome concept, however I think it’s noteworthy that we need to be wary when adding more software into computers. If they aren’t tested pen vigorously, they can be exploited with relative ease. This can leave a hacker with the ability to potentially takeover the controls for the car, turning it into a weapon. Aside from that negative outlook, I think specifically from the maintenance perspective it seems like a very cool concept, and can definitely be an innovated idea that improves on the concept of OnStar or a voice GPS.
Chicheng Zhang says
This is great and fantastic.
Exactly I imagined a bigger picture that all cars can self-drive and you even don’t need to park.
When you leave the car, it will drive by AI and do Uber and Lyft business to make money for you.
It will relieve parking pressure and public transportation pressure.
Furthermore, if all the cars run in this system, most people even don’t have to purchase a private car.
Cars would become a public tool.
Sam Painter says
I believe this would be an awesome feature. I think if the chatbots were accurate in diagnosing issues with the car it would change the automobile industry. For example, if the check engine light came on in your vehicle and the chatbot could chat and explain what is wrong, this feature would change the industry. No more guessing and trying to figure out if it is this or that with trial-and-error.
Imagine going to the mechanic when you need a simple repair, but then there are also all these other issues wrong with the car that may be or may not be a real issue. I am not a car person so I would listen to the “expert” not knowing if the issue was real or if the mechanic was trying to win one over one me. But if a chatbot could accurately tell me in an easy and intuitive way what is wrong, and what is only wrong, I think this would change the industry. Accuracy is key.
Michael Sorokach says
I believe this would be a great addition for vehicle owners. Not everyone is mechanically inclined, so having a voice tell you exactly what is wrong with your vehicle could be a life-saver. However, as another individual mentioned, when you add more and more software to a car, sometimes things can get wonky. People have already proven that certain vehicles can be hacked into, allowing the hacker to do all sorts of crazy things like accelerate and brake while the vehicle is being driven. I could only imagine what an unethical person could do with an automated voice inside a vehicle.