Sample Executive Reports
Reading Brief Qs for Session #2 – Otis Elevator
Read Otis Elevator case from the Harvard Business School coursepack and explain the following three points in no more than 200 words.
- What is the direction of Otis’ strategic move?
- Why is Otis trying to shift its strategic focus?
- How does e*Logistics support such a move?
Session #2 – In-Class Discussion Questions
- What is a competitive strategy? What is a sustainable competitive advantage?
- What does it mean by a bargaining power of buyers?
- If there are so many competitors in your industry or your market, what would you do to better compete with them?
- According to the case, which business is more profitable? Elevator manufacturing or service? Why?
- How often do you change your doctor? Why?
- Can you think of an example of bundle around us? Why do firms sell a bundle?
- What are the improvements in customer service from OTISLINE?
- What is BHAG (p. 5)? Why is this “quantum leap improvement” (p. 5) necessary?
- How were things going before e*Logistics? How now are things going after e*Logistics? What are the improvements from e*Logistics?
- What do they mean by “the management of information flows” (p. 8)? Why is it important?
Class Slides and Video – Session #1
Investing in IT – Sam Bake.pdf
CIO – We Mean Business – Radhika Kedia.pdf
Jeff Bezos Interview – The Daily Show (http://thedailyshow.cc.com/videos/baettl/jeff-bezos)
Historic Blockbuster – Onion News (http://www.dailymotion.com/video/x5o4oo_historic-blockbuster_news)
Unfriended – Facebook IPO – WSJ (http://www.youtube.com/watch?v=ehc-eatmQ2I)
Delta Airlines Glitch – The National (https://www.youtube.com/watch?v=_WA5JpH6aic)
IS in Action – Wal-Mart Supply Chain – CNBC (http://www.youtube.com/watch?v=SUe-tSabKag)
Class Recordings – March 21
Session #1 – Introduction – In-Class Discussion Questions
I am posting in-class discussion questions to help you prepare for class discussions and debates. The class slides will be posted after classes.
- Why do you think MIS 5302 is a required course for Fox GMBA?
- Amazon.com used to be an online retailer that sells stuff. Why did it start to make “stuff” in 2009?
- What happened to Target in Dec 2013?
- How likely is it that an IT disruption would happen to your company?
- Which industry or company can operate without functioning IT in 2017?
- Why do you hate your CIO or IT group at your company?
- If you were Mr. Jim Barton, would you take the CIO offer from Mr. Williams?
- Why did Mr. Davies warn Mr. Barton that he will not last more than a year?
- Should a CIO be chosen among technically-trained managers or business-background managers?
- Which skill is easier to learn? IT or Management?
- What does it mean by “IT management is about management”?
- What does it mean by “IT department is positioned to understand how the business works better than any other department”?
- Why does a business need a CIO? What are the roles of a CIO in business? What are the qualifications of a CIO?
Reading List for Session #1 (March 21)
Required Reading for a Reading Brief
- IT Adventures Ch. 1 and 2
Recommended Readings
- HBR – Investing in IT That Makes a Competitive Difference (https://hbr.org/2008/07/investing-in-the-it-that-makes-a-competitive-difference)
- CIO Magazine – We Mean Business (June/July 2016 issue) (http://www.cio.com/resources/110226/cio-role/cio-digital-magazine-june-july-2016)
Upon registration, a few articles are free at hbr.org and cio.com.
Welcome to MIS 5302 – Managing Technology & Systems
Greetings,
I hope everyone is enjoying the unseasonable but nice weather. My name is Min-Seok, and I will be teaching MIS 5302 in Spring 2017. I would like to wholeheartedly welcome you all to MIS 5302!
We will meet on Tuesday, March 21 at 1 pm at Alter Hall 745. Please find and read the syllabus below and be prepared with the textbook and the required materials.
• The Adventures of an IT Leader (Updated Edition) – https://www.amazon.com/Adventures-Leader-Updated-Preface-Authors-ebook/dp/B01BO6QMDW/
• Harvard Business Coursepack for MIS 5302 – http://cb.hbsp.harvard.edu/cbmp/access/61897822
I would like to learn about your accomplishments and experiences before we meet. Please connect with me at LinkedIn – https://www.linkedin.com/in/minspang
Once again, I’m very much excited to have you in MIS 5302. Please email me at minspang@temple.edu if you have any question. I’ll look forward to seeing you soon.
Textbook and Harvard Business Coursepack
The Adventures of an IT Leader from Amazon.com – https://www.amazon.com/Adventures-Leader-Updated-Preface-Authors-ebook/dp/B01BO6QMDW/
Harvard Business Coursepack for MIS 5302 – http://cb.hbsp.harvard.edu/cbmp/access/61897822