Experience
Yards Brewing Company, Philadelphia, PA
Server June 2021 – Present
- Deliver consistent and accurate table service and communicate menu knowledge to patrons in a large taproom of more than fifty tables.
- Multi-task in a fast-paced team environment while ensuring guest satisfaction of up to 10 tables at one time.
Guard Home & Auto, Exton, PA
Agency Intern December 2020 – July 2021
- Managed client insurance policies and built insurance quotes using our EZLynx Agency Management System and Pipedrive CRM tool.
- Managed, cleaned, and analyzed data using excel and pivot tables to create monthly agency reports and visualizations concerning agents, clients, and agency success.
Bonefish Grill, Edgemont, PA
Server May 2019 – December 2020
- Multi-tasked to deliver consistent and accurate table service throughout the course of guest’s meals in a restaurant of fifty-five tables.
Host/To-Go Specialist November 2017 – May 2019
- Assigned patrons to tables while maintaining contact with staff and management to ensure that dining details are handled properly, and customer concerns are addressed.
Wawa, West Chester, PA
Customer Service Associate April 2017 – November 2017
- Processed 50 – 150 customer orders daily, responded to customer inquiries, and assisted customers with questions in a fast-paced, team-oriented environment.