Work Experience
HR Intern
Phelan Hallinan, LLP
December 2013 – Present (7 months)Greater Philadelphia Area
• Assisted the HR Generalist at a Philadelphia law firm of 200 employees
• Managed administrative functions for candidates while they are on-boarded and off-boarded
• Used ADP to run over 100 employee background checks
• Audited the firms healthcare spreadsheets for two different branches of 200 employees each to ensure accurate insurance deductions using Excel
• Conducted pre-screening phone interviews with applicants and completed reference checks on applicant finalists
Server
The Hill at Whitemarsh
February 2013 – Present (1 year 5 months)Lafayette Hill
• Served up to four tables or 20 people at a fine dining restaurant located within a retirement community
• Learned the names and specific preferences of residents to make a more personal experience
• Catered special events that hosted up to 200 residents
• Provided exquisite customer service serving food, clearing plates, and filling drinks in a timely manner all while maintaining poise and proper serving etiquette
Human Resources Manager
McDonald’s Corporation
June 2013 – December 2013 (7 months)North Wales, PA
• Managed the people department at a franchise restaurant off of highway 309 and ran the floor on a daily basis
• Implemented a crew trainer program, new company philosophies, an enthusiasm calendar, upgrades to the store, and an improved communication system
• Used experiences working at other companies to promote a positive environment for employees to work hard yet be treated as well as customers
• Accounted for all money going into and out of the safe during my shifts and was in charge of ensuring twice daily deposits were delivered to the bank on time
• Interviewed, hired, trained, completed progress reports on new and old employees, created the weekly employee schedule and scheduled monthly manager meetings and biyearly crew meetings
Self Employed
Nicole’s Freelancing Services
June 2008 – June 2013 (5 years 1 month)Bucks County/Delaware County
• Started a home improvements company using free online marketing via Facebook
• Home improvements included: painting, landscaping, and organizing
• Oversaw the home improvements of 6 houses throughout the Bucks and Delaware Counties
• As the company grew I was able to hire more workers to assist in large home improvement projects
McDonald’s CorporationJr. Manager
McDonald’s Corporation
February 2011 – December 2012 (1 year 11 months)Perkasie, PA
• Assisted management and supervised up to five people (off-peak time) at a franchise restaurant in suburban neighborhood
• Started as associate, promoted to crew leader, then to junior manager all within a year of me joining the McDonald’s team
• Decreased the waiting time on food to allow McDonald’s to serve more people and increase customer satisfaction, resulting in higher profits for the store