Experience
IT Intern – Summer of 2017
As an IT intern at Inovio Pharmaceuticals, I resolved helpdesk tickets through ServiceNow involving hardware issues, software requests, and setting up employee workstations. I also developed webpages for the company intranet site using WordPress. Other responsibilities included checking all conference rooms daily to ensure that electronic equipment was functioning properly, taking notes at monthly department meetings, and attending periodic lunch-and-learn sessions to learn more about the pharmaceutical industry.
My experience at Inovio allowed me to apply what I had already learned through my Temple MIS classes, but also pushed me outside my comfort zone. By contributing to several different functions of the company’s IT department, I gained a lot of new skills, especially in hardware. It also gave me my first taste of what it’s like to work for a small company and further developed my people skills and communication skills. Working at the helpdesk really strengthened my ability to communicate with others in order to identify and solve different technical issues.
Counselor – Summer of 2015 & 2016
As a counselor at ESF Camps, I supervised groups of 20-30 campers, ranging from ages 9-15, while providing a safe and fun learning environment. I was also responsible for assisting specialists in conducting group activities such as sports, art, swimming, and peer mentorship programs. Throughout both summers, I communicated with parents both in person and through weekly paperwork, detailing their children’s accomplishments and improvements. In addition, I maintained accurate daily records of attendance, water/sunscreen logs, and camper achievements.